90 – Day Warranty Policy
Coverage: SYNCMESH proudly stands behind the quality and performance of our products. We offer a 90-day warranty from the date of purchase, covering any defects in materials and workmanship.
Eligibility: This warranty is valid for all SYNCMESH products purchased through our official website or authorized retailers. The warranty is available only to the original purchaser and is non-transferable.
What’s Covered:
What’s Not Covered:
Definition of Normal Use for SYNCMESH Gloves
SYNCMESH gloves are engineered specifically for sim racing. To ensure durability and maintain warranty eligibility, gloves must be used in conditions that meet the following definition of normal use:
1. Intended Use Only
Gloves must be used exclusively for sim racing.
Use in real-world driving, karting, or other motorsport applications is not permitted.
2. Approved Equipment
Gloves must be used only with officially manufactured sim racing wheels designed for consumer or professional simulation use.
Use with custom-made wheels, aftermarket grip modifications, or non-standard handle materials (e.g. grip tape, sandpaper-like textures, or DIY coatings) is not considered normal use.
3. Designed Contact Areas
SYNCMESH gloves are reinforced primarily in the palm area, which is intended to handle contact with surfaces like suede, rubber, or leather.
The top side of the glove (thumb, knuckles, and back of hand) is made with breathable materials for comfort and is not designed for continuous friction or pressure.
4. No Modifications
Gloves must remain unaltered. Any cutting, patching, or re-stitching voids the warranty.
Altering the wheel setup in a way that increases friction or contact with non-palm areas (e.g., adding grip tape where knuckles contact the wheel) is not supported.
5. Proper Handling and Fit
Gloves should be worn and removed gently, without pulling on seams or cuffs.
Wearing the correct size is essential to avoid undue strain.
6. Care Between Sessions
Gloves must be air-dried fully between sessions.
Do not store gloves damp, folded, or compressed in bags or enclosed spaces.
7. Proper Storage
Store in a cool, dry place away from heat or direct sunlight.
Avoid trapping moisture or compressing gloves for extended periods.
8. Washing and Maintenance
Only hand wash with mild detergent.
Do not machine wash, tumble dry, bleach, wring, or iron the gloves.
9. Reasonable Use Expectations
Under standard use (hours per week depending on glove type and wheelbase strength), SYNCMESH gloves are expected to maintain integrity for many months.
Gradual wear in the palm over time is considered normal. Premature damage to non-contact areas due to friction with unsupported surfaces is not.
Claim Process:
Limitations: The warranty does not cover incidental or consequential damages, such as loss of use. SYNCMESH’s liability is limited to the repair or replacement of the product.
This warranty gives you specific legal rights, and you may have other rights which vary from region to region. For any additional questions or clarifications, please contact our customer support team.
Note: SYNCMESH reserves the right to modify this warranty policy at any time. Such modifications will not retroactively affect purchased products.
