Last updated: March 17, 2026
We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.
If you're looking to return or exchange your order, we offer returns within 30 days of purchase. You can return your product for a different product or a refund to the original payment method.
All returned items must be in new and unused condition, with the original tags and labels attached. If the items are returned due to order error (wrong size, wrong color) on behalf of the customer, the return will be paid in full by the customer.
To return an item, email us at support@sync-mesh.com with your Order Number and return reason and our support team will be happy to assist you with the next steps.
After receiving your item/s and inspecting the condition, we will process your refund or exchange. Please allow at least 14 days from the receipt of your item/s for your return to be processed.
For questions relating to our returns policy, please contact us at support@sync-mesh.com.
