Cookie Policy
We use cookies to help improve your experience of our website at sync-mesh.com and its subdomains. This cookie policy is part of our privacy policy. It covers the use of cookies between your device and our site.
We also provide basic information on third-party services we may use, who may also use cookies as part of their service. This policy does not cover their cookies.
If you don't wish to accept cookies from us, you should instruct your browser to refuse cookies from sync-mesh.com. In such a case, we may be unable to provide you with some of your desired content and services.
What is a Cookie?
A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the cookie's purpose, and the lifespan of the cookie itself.
Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalize your content (e.g. advertising, language).
Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site.
Cookies set by other sites and companies (i.e. third parties) are called third-party cookies. They can be used to track you on other websites that use the same third-party service.
Types of Cookies and How We Use Them
Essential Cookies
Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts, and payment processing.
We use essential cookies to enable certain functions on our website.
Performance Cookies
Performance cookies track how you use a website during your visit. Typically, this information is anonymous and aggregated, with information tracked across all site users. They help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience's overall website experience. These cookies may be set by the website you're visiting (first-party) or by third-party services. They do not collect personal information about you.
We use performance cookies on our site.
Functionality Cookies
Functionality cookies are used to collect information about your device and any settings you may configure on the website you're visiting (like language and time zone settings). With this information, websites can provide you with customized, enhanced, or optimized content and services. These cookies may be set by the website you're visiting (first-party) or by third-party services.
We use functionality cookies on our site.
Targeting/Advertising Cookies
Targeting/advertising cookies help determine what promotional content is most relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you're visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service.
We use targeting/advertising cookies on our site.
How Can You Control Our Website's Use of Cookies?
You have the right to decide whether to accept or reject cookies on our Website. You can manage your cookie preferences in our Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with the services on our Website.
You may also be able to set or amend your cookie preferences by managing your web browser settings. As each web browser is different, please consult the instructions provided by your web browser (typically in the "help" section). If you choose to refuse or disable cookies you may still use the Website, though some of the functionality of the Website may not be available to you.
How Often Will We Update This Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect any changes to the cookies and related technologies we use, or for other operational, legal or regulatory reasons.
Each time you use our Website, the current version of the Cookie Policy will apply. When you use our Website, you should check the date of this Cookie Policy (which appears at the top of this document) and review any changes since the last version.
Where Can You Obtain Further Information?
For any questions or concerns regarding our Cookie Policy, you may contact us using the following details:
Alexandru Pelea
alexp@sync-mesh.com
Cookies we use
Necessary cookies are always on. Everything else is set only if you allow it, and you can change or withdraw your choice at any time.
Necessary
Needed for the cart, checkout, sign-in and security, and to remember this choice. Always on.
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| sm_consent | sync-mesh.com | Remembers your cookie choices and your consent ID. | 12 months | HTTP cookie |
| woo_cart_token | sync-mesh.com | Keeps the items in your shopping cart. | Until you order or clear it | Local storage |
| _woo_jwt | sync-mesh.com | Keeps you signed in to your account. | 7 days | HTTP cookie |
| _woo_pw_reset | sync-mesh.com | Carries a password reset request to the reset form. | Session | HTTP cookie |
| woocommerce_*, wp_woocommerce_session_* | shop.sync-mesh.com | Cart and checkout session on our shop system. | Session to 2 days | HTTP cookie |
| cf_* | challenges.cloudflare.com | Cloudflare Turnstile: tells people and spam bots apart on our forms. | Session | HTTP cookie |
Preferences
Remember your settings and turn on the live chat (Tidio).
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| tidio_state_* | Tidio | Keeps your chat conversation and chat settings. | Persistent | Local storage |
Statistics
Help us understand how visitors use the site, so we can improve it (Google Analytics).
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| _ga | Google Analytics: tells visits from the same browser apart. | 2 years | HTTP cookie | |
| _ga_* | Google Analytics: keeps the state of the current visit. | 2 years | HTTP cookie |
Marketing
Measure how our ads perform and credit sales to the ad, campaign, partner or affiliate that brought you (Google Ads, Meta, Mailchimp, our affiliate programme).
| Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| _gcl_au | Google Ads: links a purchase to the ad that was clicked. | 3 months | HTTP cookie | |
| _gcl_ls | Google Ads: measures how often an ad click leads to a purchase. | Persistent | Local storage | |
| IDE | Google (doubleclick.net) | Google Ads: records what you do after seeing or clicking one of our ads, to measure it and show relevant ads. | 400 days | HTTP cookie |
| test_cookie | Google (doubleclick.net) | Google Ads: checks whether your browser accepts cookies. | 1 day | HTTP cookie |
| pagead/1p-user-list/* | Google Ads: adds your visit to an audience for our ads. | Session | Pixel | |
| _fbp | Meta | Meta Pixel: measures and improves our Facebook and Instagram ads. | 3 months | HTTP cookie |
| _fbc | Meta | Meta Pixel: remembers the ad click that brought you here. | 3 months | HTTP cookie |
| lastExternalReferrer, lastExternalReferrerTime | Meta | Meta Pixel: remembers which site sent you here, and when. | Persistent | Local storage |
| sbjs_* | sync-mesh.com | Order attribution: which source or campaign brought you to the shop. | 1 day (sbjs_session) to 6 months | HTTP cookie |
| mailchimp_campaign_id, mailchimp_email_id, mailchimp_landing_site | sync-mesh.com | Credits an order to the Mailchimp email that brought you. | 30 days | HTTP cookie |
| intuit_pixel_sdk_session_data, intuit_pixel_sdk_user_data | Mailchimp (Intuit) | Mailchimp site tracking: links your visit to our emails and store. | Session / persistent | Local storage |
| intuit_pixel_sdk_storage | Mailchimp (Intuit) | Mailchimp site tracking: queues events until they are sent. | Persistent | IndexedDB |
| affwp_ref, affwp_ref_visit_id, affwp_campaign | sync-mesh.com | Credits a sale to the affiliate whose link you followed. | 30 days | HTTP cookie |