Terms and Conditions

Last updated: 28 September 2026

IndiRetail ApS
Teglvænget 29
7400 Herning
Denmark
+45 27 85 67 32
CVR: DK43712713

Payment

All prices are listed in euros (EUR). They include VAT where it applies to your delivery country and exclude delivery costs, which are shown at checkout.

We accept payment cards (debit and credit), Apple Pay, Google Pay and PayPal, through our payment provider Frisbii (Billwerk+). The methods available for your order are shown at checkout.

Payment is captured only when the order is dispatched.

All payments are processed through a secure encrypted payment server.

Delivery

We deliver to the following countries:

European Union: every member state except Malta.
Rest of Europe: United Kingdom, Switzerland, Norway, Iceland, Greenland, the Faroe Islands and Monaco.
Rest of the world: United States, Canada, Australia, New Zealand, Japan, South Korea, Mexico, Brazil and Israel.

Orders are processed within 2 working days, Monday through Friday.

Typical delivery times are:

3–5 business days within Denmark.
5–7 business days for other EU countries and the UK.
5–7 business days to the United States and Canada.
For all other destinations, the estimated delivery time is shown at checkout.

Customers will be notified by email if delays exceed 5 working days. Full details are in our Shipping Policy.

Returns

Please refer to our full Returns Policy.

14-Day EU Right of Withdrawal.
30-Day Voluntary Return Policy.
90-Day Warranty.

Warranty

Please refer to our full Warranty Policy.

Privacy Policy

Please refer to our Privacy Policy.

For questions or complaints, contact support@sync-mesh.com.